1  {
   2    "version": "2.0",
   3    "metadata": {
   4      "apiVersion": "2017-08-08",
   5      "endpointPrefix": "connect",
   6      "jsonVersion": "1.1",
   7      "protocol": "rest-json",
   8      "serviceAbbreviation": "Amazon Connect",
   9      "serviceFullName": "Amazon Connect Service",
  10      "serviceId": "Connect",
  11      "signatureVersion": "v4",
  12      "signingName": "connect",
  13      "uid": "connect-2017-08-08"
  14    },
  15    "operations": {
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  17        "http": {
  18          "method": "PUT",
  19          "requestUri": "/instance/{InstanceId}/approved-origin"
  20        },
  21        "input": {
  22          "type": "structure",
  23          "required": [
  24            "InstanceId",
  25            "Origin"
  26          ],
  27          "members": {
  28            "InstanceId": {
  29              "location": "uri",
  30              "locationName": "InstanceId"
  31            },
  32            "Origin": {}
  33          }
  34        }
  35      },
  36      "AssociateBot": {
  37        "http": {
  38          "method": "PUT",
  39          "requestUri": "/instance/{InstanceId}/bot"
  40        },
  41        "input": {
  42          "type": "structure",
  43          "required": [
  44            "InstanceId"
  45          ],
  46          "members": {
  47            "InstanceId": {
  48              "location": "uri",
  49              "locationName": "InstanceId"
  50            },
  51            "LexBot": {
  52              "shape": "S5"
  53            },
  54            "LexV2Bot": {
  55              "shape": "S8"
  56            }
  57          }
  58        }
  59      },
  60      "AssociateInstanceStorageConfig": {
  61        "http": {
  62          "method": "PUT",
  63          "requestUri": "/instance/{InstanceId}/storage-config"
  64        },
  65        "input": {
  66          "type": "structure",
  67          "required": [
  68            "InstanceId",
  69            "ResourceType",
  70            "StorageConfig"
  71          ],
  72          "members": {
  73            "InstanceId": {
  74              "location": "uri",
  75              "locationName": "InstanceId"
  76            },
  77            "ResourceType": {},
  78            "StorageConfig": {
  79              "shape": "Sc"
  80            }
  81          }
  82        },
  83        "output": {
  84          "type": "structure",
  85          "members": {
  86            "AssociationId": {}
  87          }
  88        }
  89      },
  90      "AssociateLambdaFunction": {
  91        "http": {
  92          "method": "PUT",
  93          "requestUri": "/instance/{InstanceId}/lambda-function"
  94        },
  95        "input": {
  96          "type": "structure",
  97          "required": [
  98            "InstanceId",
  99            "FunctionArn"
 100          ],
 101          "members": {
 102            "InstanceId": {
 103              "location": "uri",
 104              "locationName": "InstanceId"
 105            },
 106            "FunctionArn": {}
 107          }
 108        }
 109      },
 110      "AssociateLexBot": {
 111        "http": {
 112          "method": "PUT",
 113          "requestUri": "/instance/{InstanceId}/lex-bot"
 114        },
 115        "input": {
 116          "type": "structure",
 117          "required": [
 118            "InstanceId",
 119            "LexBot"
 120          ],
 121          "members": {
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 123              "location": "uri",
 124              "locationName": "InstanceId"
 125            },
 126            "LexBot": {
 127              "shape": "S5"
 128            }
 129          }
 130        }
 131      },
 132      "AssociateQueueQuickConnects": {
 133        "http": {
 134          "requestUri": "/queues/{InstanceId}/{QueueId}/associate-quick-connects"
 135        },
 136        "input": {
 137          "type": "structure",
 138          "required": [
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 140            "QueueId",
 141            "QuickConnectIds"
 142          ],
 143          "members": {
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 146              "locationName": "InstanceId"
 147            },
 148            "QueueId": {
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 150              "locationName": "QueueId"
 151            },
 152            "QuickConnectIds": {
 153              "shape": "Sw"
 154            }
 155          }
 156        }
 157      },
 158      "AssociateRoutingProfileQueues": {
 159        "http": {
 160          "requestUri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/associate-queues"
 161        },
 162        "input": {
 163          "type": "structure",
 164          "required": [
 165            "InstanceId",
 166            "RoutingProfileId",
 167            "QueueConfigs"
 168          ],
 169          "members": {
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 171              "location": "uri",
 172              "locationName": "InstanceId"
 173            },
 174            "RoutingProfileId": {
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 176              "locationName": "RoutingProfileId"
 177            },
 178            "QueueConfigs": {
 179              "shape": "S10"
 180            }
 181          }
 182        }
 183      },
 184      "AssociateSecurityKey": {
 185        "http": {
 186          "method": "PUT",
 187          "requestUri": "/instance/{InstanceId}/security-key"
 188        },
 189        "input": {
 190          "type": "structure",
 191          "required": [
 192            "InstanceId",
 193            "Key"
 194          ],
 195          "members": {
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 197              "location": "uri",
 198              "locationName": "InstanceId"
 199            },
 200            "Key": {}
 201          }
 202        },
 203        "output": {
 204          "type": "structure",
 205          "members": {
 206            "AssociationId": {}
 207          }
 208        }
 209      },
 210      "CreateAgentStatus": {
 211        "http": {
 212          "method": "PUT",
 213          "requestUri": "/agent-status/{InstanceId}"
 214        },
 215        "input": {
 216          "type": "structure",
 217          "required": [
 218            "InstanceId",
 219            "Name",
 220            "State"
 221          ],
 222          "members": {
 223            "InstanceId": {
 224              "location": "uri",
 225              "locationName": "InstanceId"
 226            },
 227            "Name": {},
 228            "Description": {},
 229            "State": {},
 230            "DisplayOrder": {
 231              "type": "integer"
 232            },
 233            "Tags": {
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 236          }
 237        },
 238        "output": {
 239          "type": "structure",
 240          "members": {
 241            "AgentStatusARN": {},
 242            "AgentStatusId": {}
 243          }
 244        }
 245      },
 246      "CreateContactFlow": {
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 248          "method": "PUT",
 249          "requestUri": "/contact-flows/{InstanceId}"
 250        },
 251        "input": {
 252          "type": "structure",
 253          "required": [
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 255            "Name",
 256            "Type",
 257            "Content"
 258          ],
 259          "members": {
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 261              "location": "uri",
 262              "locationName": "InstanceId"
 263            },
 264            "Name": {},
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 266            "Description": {},
 267            "Content": {},
 268            "Tags": {
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 271          }
 272        },
 273        "output": {
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 275          "members": {
 276            "ContactFlowId": {},
 277            "ContactFlowArn": {}
 278          }
 279        }
 280      },
 281      "CreateHoursOfOperation": {
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 283          "method": "PUT",
 284          "requestUri": "/hours-of-operations/{InstanceId}"
 285        },
 286        "input": {
 287          "type": "structure",
 288          "required": [
 289            "InstanceId",
 290            "Name",
 291            "TimeZone",
 292            "Config"
 293          ],
 294          "members": {
 295            "InstanceId": {
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 297              "locationName": "InstanceId"
 298            },
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 300            "Description": {},
 301            "TimeZone": {},
 302            "Config": {
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 304            },
 305            "Tags": {
 306              "shape": "S1e"
 307            }
 308          }
 309        },
 310        "output": {
 311          "type": "structure",
 312          "members": {
 313            "HoursOfOperationId": {},
 314            "HoursOfOperationArn": {}
 315          }
 316        }
 317      },
 318      "CreateInstance": {
 319        "http": {
 320          "method": "PUT",
 321          "requestUri": "/instance"
 322        },
 323        "input": {
 324          "type": "structure",
 325          "required": [
 326            "IdentityManagementType",
 327            "InboundCallsEnabled",
 328            "OutboundCallsEnabled"
 329          ],
 330          "members": {
 331            "ClientToken": {},
 332            "IdentityManagementType": {},
 333            "InstanceAlias": {
 334              "shape": "S25"
 335            },
 336            "DirectoryId": {},
 337            "InboundCallsEnabled": {
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 339            },
 340            "OutboundCallsEnabled": {
 341              "type": "boolean"
 342            }
 343          }
 344        },
 345        "output": {
 346          "type": "structure",
 347          "members": {
 348            "Id": {},
 349            "Arn": {}
 350          }
 351        }
 352      },
 353      "CreateIntegrationAssociation": {
 354        "http": {
 355          "method": "PUT",
 356          "requestUri": "/instance/{InstanceId}/integration-associations"
 357        },
 358        "input": {
 359          "type": "structure",
 360          "required": [
 361            "InstanceId",
 362            "IntegrationType",
 363            "IntegrationArn",
 364            "SourceApplicationUrl",
 365            "SourceApplicationName",
 366            "SourceType"
 367          ],
 368          "members": {
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 376            "SourceApplicationName": {},
 377            "SourceType": {},
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 381          }
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 383        "output": {
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 385          "members": {
 386            "IntegrationAssociationId": {},
 387            "IntegrationAssociationArn": {}
 388          }
 389        }
 390      },
 391      "CreateQueue": {
 392        "http": {
 393          "method": "PUT",
 394          "requestUri": "/queues/{InstanceId}"
 395        },
 396        "input": {
 397          "type": "structure",
 398          "required": [
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 400            "Name",
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 410            "OutboundCallerConfig": {
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 413            "HoursOfOperationId": {},
 414            "MaxContacts": {
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 417            "QuickConnectIds": {
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 420            "Tags": {
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 423          }
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 429            "QueueId": {}
 430          }
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 433      "CreateQuickConnect": {
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 436          "requestUri": "/quick-connects/{InstanceId}"
 437        },
 438        "input": {
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 466        }
 467      },
 468      "CreateRoutingProfile": {
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 505            "RoutingProfileId": {}
 506          }
 507        }
 508      },
 509      "CreateUseCase": {
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 540            "UseCaseArn": {}
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 543      },
 544      "CreateUser": {
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 548        },
 549        "input": {
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 586            "UserArn": {}
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 590      "CreateUserHierarchyGroup": {
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 603            "ParentGroupId": {},
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 614            "HierarchyGroupArn": {}
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 618      "DeleteHoursOfOperation": {
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 639        }
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 641      "DeleteInstance": {
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 646        "input": {
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 654              "locationName": "InstanceId"
 655            }
 656          }
 657        }
 658      },
 659      "DeleteIntegrationAssociation": {
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 662          "requestUri": "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}"
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 664        "input": {
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 682      "DeleteQuickConnect": {
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 733      "DeleteUser": {
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 756      "DeleteUserHierarchyGroup": {
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 824      "DescribeContactFlow": {
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 828        },
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 866      "DescribeHoursOfOperation": {
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1164      "DescribeUser": {
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1215      "DescribeUserHierarchyGroup": {
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2731            "NextToken": {}
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2733        }
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2735      "ListUserHierarchyGroups": {
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2773      },
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2838        }
2839      },
2840      "StartChatContact": {
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2845        "input": {
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2890        }
2891      },
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2916        "output": {
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2919        }
2920      },
2921      "StartOutboundVoiceContact": {
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2924          "requestUri": "/contact/outbound-voice"
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2926        "input": {
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2931            "InstanceId"
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2952        }
2953      },
2954      "StartTaskContact": {
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2959        "input": {
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3000        }
3001      },
3002      "StopContact": {
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3020        }
3021      },
3022      "StopContactRecording": {
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3043      },
3044      "SuspendContactRecording": {
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3060        },
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3064        }
3065      },
3066      "TagResource": {
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3086      },
3087      "UntagResource": {
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3109          }
3110        }
3111      },
3112      "UpdateAgentStatus": {
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3137            "ResetOrderNumber": {
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3141        }
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3143      "UpdateContactAttributes": {
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3167      "UpdateContactFlowContent": {
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3189        }
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3191      "UpdateContactFlowName": {
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3215      "UpdateHoursOfOperation": {
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3240          }
3241        }
3242      },
3243      "UpdateInstanceAttribute": {
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3264          }
3265        }
3266      },
3267      "UpdateInstanceStorageConfig": {
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3295          }
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3298      "UpdateQueueHoursOfOperation": {
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3319          }
3320        }
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3322      "UpdateQueueMaxContacts": {
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3341            "MaxContacts": {
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3344          }
3345        }
3346      },
3347      "UpdateQueueName": {
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3368          }
3369        }
3370      },
3371      "UpdateQueueOutboundCallerConfig": {
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3394          }
3395        }
3396      },
3397      "UpdateQueueStatus": {
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3418          }
3419        }
3420      },
3421      "UpdateQuickConnectConfig": {
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3444          }
3445        }
3446      },
3447      "UpdateQuickConnectName": {
3448        "http": {
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3465            },
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3468          }
3469        }
3470      },
3471      "UpdateRoutingProfileConcurrency": {
3472        "http": {
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3474        },
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3494          }
3495        }
3496      },
3497      "UpdateRoutingProfileDefaultOutboundQueue": {
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3500        },
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3516            },
3517            "DefaultOutboundQueueId": {}
3518          }
3519        }
3520      },
3521      "UpdateRoutingProfileName": {
3522        "http": {
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3524        },
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